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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Elbel

May 31, 2024

5  out of  5 rating by Greg Elbel
"Best state farm folks around! They are all amazing people and are always willing to help me out with any of my requests. They are very kind and friendly when you speak with them! Keep up the great work! Give them a call, you'll certainly be glad you did."
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Susan Hardy-Mills

May 28, 2024

5  out of  5 rating by Susan Hardy-Mills
"Always there for you!!"
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Anthony Rudkin

May 2, 2024

5  out of  5 rating by Anthony Rudkin
"Awesome local agent! Would not go anywhere else."
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Larry Collins

April 22, 2024

4  out of  5 rating by Larry Collins
"Both Phyllis and her staff have been efficient and easy to work with."
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417 plasma

August 3, 2023

5  out of  5 rating by 417 plasma
"I have never seen an insurance company work so hard to take care of any questions, solve problems, and assist with coverage, Than with Phyllis's Team in Columbia Missouri. I've been with this State Farm for about 20 years, and I also live 3 1/2 south of her Office. Phyllis and her staff are one Team that I highly recommend for anyone that needs Insurance..."
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Kathy Bonuchi

July 7, 2023

5  out of  5 rating by Kathy Bonuchi
"Recently were hit by two deer taking out the front quarter panel on our truck. First thing Phyllis asked was, "were we okay." After it was determined we were fine, we were then told that if this changed for some reason, our insurance coverage included medical payments for up to $5,000 of care. We were then contacted by the home office to give us a case number. While we have not needed any care, there was peace of mind knowing if we had not met our deductible we had the funds needed. Due to recent hail in the area, the time to get our car fixed was not immediate. Yet we had insurance that allowed us to get a rental car at $10 a day, so we were not inconvenienced. The quality of service is above and beyond. Sure you can always find something for less, but as the saying goes "you get what you pay for". In my honest opinion, I get more than I pay for as the price of peace of mind is priceless! Thanks Phyllis and all your friendly, caring staff!"
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Anna Drake

February 1, 2023

5  out of  5 rating by Anna Drake
"As both a customer and an employee I can verify Phyllis genuinely cares about customers and doing the right thing. If you don't already have your insurance with us, call today."
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Luke Lilienkamp

January 26, 2023

5  out of  5 rating by Luke Lilienkamp
"Phyllis is awesome! Very knowledgeable, honest, and fights for her clients every day! Would highly recommend you give her a try!"
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Matt Novinger

July 1, 2022

5  out of  5 rating by Matt Novinger
"I’ve worked with Phyllis many times. She always has her customers best interests at heart. Highest level of communication and she cares."
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Hannah Parker

June 30, 2022

5  out of  5 rating by Hannah Parker
"Anna Drake is SO helpful! I needed homeowners insurance and she made it happen within 30 minutes. Sent me a quote, explained what the policy covered, and got me signed up. She was enthusiastic and congratulated me on my purchase of my first home. I was very impressed with her outstanding customer service."
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Dean and Amber Klempke

June 22, 2022

5  out of  5 rating by Dean and Amber Klempke
"Phyllis is amazing! Not only did she respond to our inquiry about new home and car insurance very quickly, but she prepared our quote with great professionalism. We have referred real estate clients to her and she has made sure that they are well taken care of. We love having an insurance agent that our clients feel safe with!"
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scott concannon

June 21, 2022

5  out of  5 rating by scott concannon
"She has been my agent for a long time now and the customer support is always above and beyond! Wouldn't go to any other agent."
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Jaclyn Rogers

June 20, 2022

5  out of  5 rating by Jaclyn Rogers
"Phyllis is hands down one of the best agents to work with! She advocates for her customers daily! She is so passionate about what she does! With Phyllis you not only have a great agent but also a great friend to have in the community!"
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Richard Bass

February 16, 2022

5  out of  5 rating by Richard Bass
"Always get great service!! Have been doing business with them for over 30 years!!"
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Craig Martin

July 15, 2021

5  out of  5 rating by Craig Martin
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Farrell Knowles

February 25, 2020

5  out of  5 rating by Farrell Knowles
"Best insurance lady ever!!!!!!!!!"
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Mr Tooty

February 16, 2020

2  out of  5 rating by Mr Tooty
"Unfriendly and unhelpful staff, ended up switching to a different carrier."
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Ryan Knudsen

January 10, 2020

5  out of  5 rating by Ryan Knudsen
"Very nice place to have insurance through. Employees and Phyllis are great."
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Jeremy Scheuler

January 8, 2020

5  out of  5 rating by Jeremy Scheuler
"Love them"
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Ellis Benus

October 28, 2019

5  out of  5 rating by Ellis Benus
"We've worked with Phyllis and her office for a long time and we've always been taken very good care of."
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Ben Niswonger

October 25, 2019

1  out of  5 rating by Ben Niswonger
"I don’t normally write reviews but my experience with this place has been so horrible I feel obligated to warn others. They raised my insurance rates and I had to call to find out why, Three phone calls later they came up with a legitimate sounding reason. I had car insurance with them and so I asked them if I could get a discount if I bundle of my car insurance with renters insurance. I proceeded to wait a week for a quote before I finally started shopping with other insurance providers and got several quotes significantly lower and half the deductible. This agent and the main State Farm HQ are still mailing me and sent me new insurance cards for my vehicle even though I have canceled with them 2 weeks prior. They sent my refund check to the completely wrong address even though I specifically told it to them several different times to different people at that office. I could go on and list to many other examples of how horrible they are but the main point is I would never recommend them to anyone. Beware."
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Paden Squires

June 14, 2018

5  out of  5 rating by Paden Squires
"Phyllis cares about her clients deeply. I have seen her go above and beyond to fight for them over and over."
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Al Belcher

November 11, 2017

5  out of  5 rating by Al Belcher
"Phyllis knows insurance as well as anyone I have ever known, couple that knowledge with her empathy, understanding and kindness and you have the best insurance representative you can find."
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Taylor Sirois

August 10, 2017

5  out of  5 rating by Taylor Sirois
"Phyllis is an amazing agent and really cares about her clients and their families! She has a heart for people and has always gone above and beyond to help get the best rates and coverage for my family! I know we can trust her and I would highly recommend her to anyone shopping for a new insurance agent!"
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Eric Sappington

January 12, 2017

5  out of  5 rating by Eric Sappington
"phillis is great to work with:-) HIGHLY RECOMMENDED"